Dcamel Fast Boat FAQ
Looking for quick answers about our fast boat services? Explore our Dcamel Fast Boat FAQ to learn about tickets, boarding procedures, and route policies. Got your answers? Select your destination and reserve your seat now!
Frequently asked questions
Got a specific question about your upcoming voyage? Here is a compiled list of direct answers from our operations team to help handle your travel logistics efficiently.
Our swift crossing from Sanur Port to Jungut Batu (Nusa Lembongan) takes exactly 30 minutes. For transfers connecting mainland Bali or Nusa Lembongan to Lombok and the Gili Islands, the average cruise duration is 1.5 to 2 hours depending on your departure harbor.
We operate three highly punctual daily sailings. Departures from Sanur Port to Nusa Lembongan are scheduled at 09.00 AM, 13.30 PM, and 17.00 PM. For the return trip from Jungut Batu (Lembongan) to Sanur, boats depart at 08.30 AM, 12.30 PM, and 16.00 PM.
Absolute safety is our corporate priority. Every single passenger stepping aboard our fleet is fully covered by official government insurance via Jasa Raharja, which complies strictly with international maritime safety regulations.
Yes, you can. To streamline your travel day, we provide an optional hotel-to-port shuttle service that can be seamlessly added directly during your online booking process on this platform.
We provide absolute flexibility for your holiday planning. You are entitled to a free re-schedule policy, allowing you to change your departure dates or hours without any additional modification fees if your travel itinerary shifts.
To ensure a smooth boarding process and avoid missing your sailing, passengers are strictly required to check in at our port counter at least 60 minutes before the scheduled boat departure.
